Online Support Options
BSS Video Tutorials (Beta)
View Tutorials
Visit the On-Line Video Training page to view interactive setup tutorials and walk-throughs.
BSS Support Forum
Visit Forum
Visit our Community Support Forum to view our F.A.Q. and communicate with other
users of our software.
Telephone Support Options
Telephone Support:
Speak to a Technician for support on any of our software products or Hardware setup/configuration. Free support is provided for our customers who are current
on there monthly support/licensing fee's, for all other callers a
$3.00 per minute, $30.00 minimum will be billed for the call.
Main Office: (801) 336-3303
Emergency After-Hours Support:
In case of emergencies requiring support outside of our standard support hours,
you may call our Emergency After-Hours Support Line. Please have your credit card
ready. Emergency Technical Support is $4.00 per minute, $40.00
minimum, and is not included under the monthly support contract.
After Hours: (801) 336-3303
Support Tools
Remote Support
Download
RS Connection Tool
This is a tool used by our technicians to connect to your system. Contact our office
before downloading.
Video Training CD's
The BPA Video Training Series are available on CD. The CDs include tutorials on
setting up and operating the software. Training CD's are available for Business
Plus Accounting, BPA Touch Point of Sale, BPA Restaurant Professional, and BPA Restaurant
Delivery. Training CDs are $24.95 with S&H.
