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Thread: Help

  1. #1
    BHughes Guest

    Arrow Help

    I hope you can give an answer to a small problem... I made a credit memo, but applied it to the wrong invoice number. I can't Delete it or edit the credit memo since it was posted. Is there a way to correct this problem?

  2. #2
    Join Date
    Jan 2002
    Once you have posted you can't reverse the credit memo.

    You now have to create a debit memo for that invoice to fix the amount of the invoice. And then recreate the credit memo for the correct invoice.

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