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Thread: Printer driven Cash drawer not opening

  1. #1
    yhaile001 Guest

    Printer driven Cash drawer not opening

    I installed BPA on Windows 7 and connected to BTP 2002 NP Printer through Parallel Port LPT1. The printer has phone like jack for connection to Cash Drawer. I used this jack to connect to Cash Drawer by using a cable which is permanently connected at the cash drawer side. I
    I can print receipts from POS application , but the cash drawer doesn't open. I opened up the cash drawer and looked at the relay coil which actuates opening lever while pressing 'Open Drawer' button on the POS. I do not see any movement. This tells me that the opening signal is not reaching the cash drawer. I have tried to configure all 'cash drawer' related options in the BPA software. Will anybody help me solve this problem?

  2. #2
    Join Date
    Oct 2003
    Location
    Salt Lake City, UT
    Posts
    548
    What print driver are you using?
    Business Software Solutions, Inc.
    (801) 336-3303

  3. #3
    yhaile001 Guest

    Driver information

    I'm using Generic/Text windows and OPOS drivers.

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