Results 1 to 5 of 5

Thread: Clock In/Clock Out Problem

  1. #1
    GolfSideGrille Guest

    Exclamation Clock In/Clock Out Problem

    One of my employees, about half way through the night sometimes when the put their number in on the Restaurant POS it comes up with a message that says "Employee must log out and then log back in" and they will have open tables. so i will have to go disable logging out with open tables so they can log out and then log back in. is there anyway to get around this?

  2. #2
    Madison Guest
    Does it only happen to one employee or several?
    There is an option to enforce approved clock outs under the employees definition. I don't know if that will help in your case, but it is my first thought of where to look.

    Do you use BPA's employee scheduling feature?
    It may be something connected with it if you do.

  3. #3
    Join Date
    Oct 2003
    Location
    Salt Lake City, UT
    Posts
    548
    It sounds like the employee has gone through the 'approve server clockout'. After they complete this, you must log out because the tips have been recorded. You must make sure that the employee is only going through the 'claim tips screen' when all of their tables have been closed.
    Business Software Solutions, Inc.
    (801) 336-3303

  4. #4
    Join Date
    Oct 2003
    Location
    Salt Lake City, UT
    Posts
    548
    I'm going to submit a request to not allow employees to go through the approve server clock out process if they have open tables. Hopefully this will clear it up. I will post when this is built and available for download.
    Business Software Solutions, Inc.
    (801) 336-3303

  5. #5
    Join Date
    Oct 2003
    Location
    Salt Lake City, UT
    Posts
    548
    After running some tests, I've discovered that this actually has been addressed a while back. I suggest an update to prevent this in the future. Call our technical support @ (801) 336-3303.
    Business Software Solutions, Inc.
    (801) 336-3303

Similar Threads

  1. Server Clock Out
    By Heath1 in forum Bpa Restaurant Software
    Replies: 1
    Last Post: 06-17-2013, 03:09 PM
  2. dlete a clock in
    By dscrd in forum Payroll
    Replies: 1
    Last Post: 03-23-2009, 11:51 AM
  3. clock in - clock out with sweep card
    By chavasmexx in forum Bpa Restaurant Software
    Replies: 1
    Last Post: 07-31-2008, 01:35 PM
  4. Allow custom message at clock in
    By crowdes in forum Bpa Restaurant Software
    Replies: 0
    Last Post: 11-08-2006, 09:32 AM
  5. employee clock in and out
    By radcojoe in forum Restaurant Sales
    Replies: 1
    Last Post: 08-11-2006, 08:34 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •