Results 1 to 3 of 3

Thread: Printer Problem - Printer not printing immediatly

  1. #1
    alex3278 Guest

    Printer Problem - Printer not printing immediatly

    When An order is placed and the wait staff push the send to cook button, the terminal will wait about 15 - 20 seconds before the order chits to any of the remote printers and it goes back to the table screen or able to log in/out. I have checked the network cable to the printer, tried a loop of pinging everything and noticed nothing (thinking problem w/ network and switch). I have also tried sending a test page to the printer from all terminals and it was printing instantly. Please inquire with any suggestions. Thanks

  2. #2
    Daver Guest
    Is it a particularly long cable run from this station to cooks printer? Or same deal from all stations?

  3. #3
    Join Date
    Oct 2003
    Location
    Salt Lake City, UT
    Posts
    546
    This may be an issue with packing or posting your data & sales. When was the last time you backed up the data? After the backup, the software compacts the data so it runs more efficiently. Also, posting sales moves some records from databases that are always open when you are in the Point of Sale screen. If you have never posted, these files are probably really big and take that much more time to access/write to them over a network.

    I hope this helps. If not, report back to this thread and we'll see what else we can do.
    Business Software Solutions, Inc.
    (801) 336-3303

Similar Threads

  1. printer not printing?
    By thatoneplace in forum Receipt Printer And Cash Drawer Installation
    Replies: 3
    Last Post: 01-02-2008, 09:37 PM
  2. Printer lag problem
    By Asoyama in forum Receipt Printer And Cash Drawer Installation
    Replies: 0
    Last Post: 11-15-2005, 03:21 PM
  3. Printer and Display Pole Problem
    By bobbyoppa in forum Receipt Printer And Cash Drawer Installation
    Replies: 0
    Last Post: 09-22-2005, 01:25 PM
  4. Star TSP643 Printer not printing
    By gosu in forum Receipt Printer And Cash Drawer Installation
    Replies: 0
    Last Post: 02-26-2005, 05:30 PM
  5. T85 Printer Problem
    By sjmcyyc in forum Receipt Printer And Cash Drawer Installation
    Replies: 0
    Last Post: 05-16-2004, 11:45 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •