Results 1 to 2 of 2

Thread: Auto gratuity cash tip

  1. #1
    Foodie4life Guest

    Auto gratuity cash tip

    My restaurant accounts for an automatic 20% tip with parties of eight or more. This has been working great, and the servers have been happy; when the customers pay using a credit card. However, when the customers pay with cash there seems to be problems. Since the gratuity is already figured in the servers recieve their automatic 20% tip in cash and it is accounted for under the cash tip section of the close out slip. The problem is that this autograt cash tip is not deducted from cash owed at the end of the shift, so it looks like cash is short at the end of the shift... Is there a way to do this? Or am I missing something?

    **edited for grammar
    Last edited by Foodie4life; 03-04-2012 at 09:19 AM.

  2. #2
    Join Date
    Oct 2003
    Salt Lake City, UT
    Just ran some tests in this area of bpa and it looks like everything looks ok. Do you have a specific example? I do know that they redesigned the daily sales & tips report not long ago that may or may not clear up some confusion/issues with this report. Try that and let me know and as always, our techs can take a closer look at that for you if you wish.
    Business Software Solutions, Inc.
    (801) 336-3303

Similar Threads

  1. Auto-Gratuity on Daily Sales & Tips report
    By Huki Joe in forum Bpa Restaurant Software
    Replies: 1
    Last Post: 12-10-2013, 04:27 PM
  2. Auto Gratuity Tax
    By jojo1378787 in forum Restaurant Sales
    Replies: 4
    Last Post: 03-31-2009, 07:58 AM
  3. Mandatory Gratuity in CA
    By jojo1378787 in forum Bpa Restaurant Software
    Replies: 7
    Last Post: 12-16-2008, 04:37 PM
  4. Auto Gratuity. Credit Card mismatch.
    By fivespices in forum Restaurant Sales
    Replies: 1
    Last Post: 04-21-2007, 09:32 PM
  5. auto open cash drawer option missing
    By cotton in forum Receipt Printer And Cash Drawer Installation
    Replies: 1
    Last Post: 12-22-2006, 10:12 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts