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Thread: Touch POS printer trouble

  1. #1
    tuica Guest

    Touch POS printer trouble

    Hello,

    I am looking at touch POS to use on the new retail side of my client's restaurant. I have the Epson TM V-IV USB printer setup with the Generic driver. My receipts print but do not print sales totals. It will print the payment tendered but there is no total. I am using Windows 7.

    thanks,

    Erik

  2. #2
    Join Date
    Oct 2003
    Location
    Salt Lake City, UT
    Posts
    548
    The only time I've seen this is when you use something other than the Generic/Text Only printer driver. Double check to make sure that's your printer driver that you assigned in BPA. Also, maybe make sure that generic print driver is set as default in windows.
    Business Software Solutions, Inc.
    (801) 336-3303

  3. #3
    tuica Guest

    that worked

    Quote Originally Posted by Tyson View Post
    The only time I've seen this is when you use something other than the Generic/Text Only printer driver. Double check to make sure that's your printer driver that you assigned in BPA. Also, maybe make sure that generic print driver is set as default in windows.
    That was it. The generic driver page size was setup improperly. Thank you
    Erik

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