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Thread: MS Cash Drawer Won't Open With Epson TM-T88III

  1. #1
    insidious Guest

    MS Cash Drawer Won't Open With Epson TM-T88III

    Someone help! I have a MS cash drawer connected to my Epson TM-T88III printer which is a serial port printer and everytime I complete a sale th reciept prints but the drawer will not open I've tried many things to get it open but it still won't. Am I using the correct opening strig? Anyone knows what it is?

  2. #2
    Madison Guest
    Under th "MISC DEFINITIONS" tab in the managers menu click the
    "POS-GRATUITY"tab.
    Make sure the first lines box;automatically open cash drawer on cash out; is set to "Y"

    Hope this helps

  3. #3
    insidious Guest
    I have that set to Y but I think I just don't have the correct string typed in correctly to open the drawer. Do you know what this is?

  4. #4
    Madison Guest
    I did not have to change or provide a "string" to use that function.
    You could always call BPS tech support.
    They are great!

  5. #5
    Join Date
    Oct 2003
    Location
    Salt Lake City, UT
    Posts
    548
    On each side of the cash drawer cable that connects your printer to the actual drawer, you will see a label. Make sure they are plugged into the right pieces of hardware. The cable only works 1 way. If you don't see labels and you can detach the cable from both the cash drawer and printer, you might not be using the right cable.
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    (801) 336-3303

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