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Thread: Receipt printer not cutting receipt

  1. #1
    lastchance Guest

    Receipt printer not cutting receipt

    I'm using an Samsung SRP-350 printer with generic text driver. I have it set up as kitchen Printer 2 for our bar. Prints great but doesn't cut and the error light blinks & beeps until we open the cover and shut it again.

    Is this printer compatible? Do I need to modify the cut-sheet string? Please help!

  2. #2
    Grazianosjurupa Guest

    Hmmm...

    I would try calling tech support on this one. It could be the cut sheet string is not entered correctly which tech support could give to you over the phone or by logging into your computer remotely. I know I had the Epson receipt printer I purchased from BPA for about a year and one day it just stopped cutting and the red light beeped. They told me the cutter just may have gone bad. They told me to call Epson so I did, and by the time I would have had to buy another cutter to replace the broken one, it was more economical to just buy another receipt printer. Last time I buy a refurbished product from BPA...
    Last edited by Grazianosjurupa; 04-23-2009 at 11:33 PM.

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