Results 1 to 2 of 2

Thread: Guest Count Wrong

  1. #1
    After5 Guest

    Guest Count Wrong

    Although my servers are entering the guest count (# of guests) they are not appearing in the "View Closed Orders" Table. I'm getting zeros for all dine in checks and 1's for all dine out checks (even though I have selected N for default guest count to 1 for dine out checks in the misc definitions).

    I need to get an accurate guest count for each day.

  2. #2
    Join Date
    Oct 2003
    Location
    Salt Lake City, UT
    Posts
    548
    I have been running tests and found no issues with this area of the software. If your servers are putting in a guest count for each order taken, it will show up in the closed order header.

    Now if you are looking at the closed order items and focusing on the 'guest' field, this would be another story. The guest field represents what guest is linked to what item. BPA has options to allow a server to link guests with items for easy ticket splitting later on.

    Make sure you are looking in the right database and if you still see the problem, call us at (801) 336-3303 and speak with technical support.
    Business Software Solutions, Inc.
    (801) 336-3303

Similar Threads

  1. NEED HELP - when server runs the wrong card for a ticket
    By Tolgor in forum Restaurant Sales
    Replies: 1
    Last Post: 08-12-2011, 07:53 AM
  2. wrong prices, wrong everything
    By manor pizza in forum Manager Functions
    Replies: 1
    Last Post: 08-06-2008, 09:44 AM
  3. Guest count on kitchen ticket
    By Dutchman in forum Restaurant Sales
    Replies: 3
    Last Post: 12-21-2006, 08:49 PM
  4. Drinks printing out in wrong place.
    By onthegobistro in forum Restaurant Sales
    Replies: 1
    Last Post: 10-26-2005, 08:48 AM
  5. wrong numbers of characters/columns
    By imagine in forum Receipt Printer And Cash Drawer Installation
    Replies: 1
    Last Post: 04-20-2004, 12:19 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •