29. July 2015
As a restaurant owner, you understand how important it is for your staff members to be productive throughout their shifts. Their ability to work quickly and to provide your customers with a high level of service at the same time will play a critical role in how successful your restaurant is and in how satisfied your customers are. You may not realize it, but the POS system that you are using will heavily impact both of these areas. Restaurant POS systems can be fully functional and entirely practical, or they can have a detrimental influence on your business. One of the best options to augment your stationary systems is a mobile POS. With a better understanding of how these work, you may decide that this is a solution that can increase the reach and capability of your existing system, and create a better experience for your customers.
What Is a Mobile POS Solution?
There are several types of restaurant POS systems that you can choose to use. Traditionally, the main type of restaurant POS solution that has been used in cafes, restaurants and other similar businesses is a fixed location POS. This is a type of POS that requires staff members to walk to a terminal to input orders, process payments and more. A mobile solution uses sophisticated restaurant POS software and mobile devices to give staff members improved functionality. They will be able to input orders and process payments at the customers' tables.
The Benefits of a Mobile Solution
A mobile solution is just one of several solutions available, but it may be beneficial for many types of restaurant environments. This enables staff members to improve productivity because they can input orders as they are received from different locations. There is no need to jot down orders before walking to a terminal to input them- the system will transfer them automatically. This means that the kitchen staff members can get started processing the order, and the customers ultimately can receive their food faster. In addition, the inconvenience that some customers may feel while waiting to pay their bill can also be eliminated. The staff members can process the payment at the table without delay.
A mobile addition to your system will add increased flexibility and get a bit more mileage out of your current system. If your establishment fosters a high volume, robust environment, you may find that supplementing your POS with a mobile appendage will be a profitable addition to your process.