In an effort to better serve our retail customers, we have recently released an update to the manual for our retail Touch POS software. If you are a current Touch POS customer or simply looking for an affordable retail POS solution, please take a moment to look over this manual. This manual includes the latest features of BPA Touch POS including advanced tare options for yogurt sales and advance coupon configuration along with many other new features.
Download Updated Touch POS Manual
BPA has recently made changes to the software to accommodate the complex overtime calculations that are often found in a restaurant environment. Restaurant environments often have employees working multiple jobs at different pay rates. Any overtime the employee accrues is to be split proportionally depending on how many hours they have worked under each job code. Different states also have different overtime requirements which BPA now supports. With the support of these functions we have found that often times restaurants do not have their employee rates set up properly for overtime. This guide will help you make sure your employee records are set up correctly as well as allow you to take advantage of new overtime support in BPA.
Define Employee Records
To make sure your employee records are defined correctly go to Restaurant System > Manager Functions > Define Employees. Select Modify and select an employee record. Verify that the employee has an hourly rate in the box labeled Hourly Rate 1 as well as Over Time Rate 1. If the employee works more than one job, click in the box labeled Job Code 1 and press F8 on your keyboard. Select the appropriate job code. Do the same for Job Code 2. Define Hourly Rate 2 and Over Time Rate 2. Follow the same procedures for Job Code 3 if it applies. Overtime rates should be defined for all employees whether or not you expect them to work overtime. Select Save when you are finished. Follow these procedures to verify all employee records are up to date.
Define Overtime Parameters
The BPA software now allows you to specify the number of hours an employee may work during a day or week before they fall into overtime. In order for overtime to be calculated correctly you will also need to specify the starting day and time of your work week. Do the following to set these parameters:
- 1) Go to Restaurant System > Manager Functions > Misc Definitions and select the Business System tab on the left.
- 2) Under the Time Clock heading select the starting day of your work week.
- 3) Enter the starting time of your work day. This is the time from which the software will calculate your weekly and daily overtime. If your starting day is Sunday and your starting time is 3:00 am your weekly overtime will be calculated from Sunday at 3:00 am to the following Sunday at 2:59:59 am.
- 4) Enter number of hours at which weekly and daily overtime are awarded. Federal guidelines are based on a 40 hour week and no daily overtime. Check with your state to find out what your local regulations require. Note: Currently the BPA software does not support double time calculations.
Print Time Clock Report
The new overtime calculations are now reflected on the time clock report. In addition, a summary report option has been added to the time clock report which allows you to print only employee totals by week. The time clock report may be run by going to Restaurant System > Server Clock In Clock Out > Print Clock Report.
BPA now includes functionality to track employee charges. This employee charge functionality may be used to track employee meals or product that an employee is purchasing. A report can be run to show the employee charges so they may be deducted from the employee’s paycheck. To implement this functionality you will want take the following steps:
Enable Employee Charges
To enable employee charges go to Restaurant System > Manager Functions > Misc Definitions and click on the Manager tab on the left side. There are two options you will need to select. Check the boxes labeled Enable on account restaurant sales and Enable employee charges.
Closing Restaurant Orders as Employee Charges
Once you have enabled employee charges you will be able to close restaurant orders as an employee charge. To close out a sales as an employee charge follow these steps:
1) Select the Close Table button.
2) Selectthe On Account button on the right.
3) Click Employee Charge.
4) Enter the employee number or use the pick button to choose from a list of employees.
5) Select OK and then Close Guest.
Tracking Employee Charges
In order to track employee charges in the system you must post your table sales on a regular basis. Employee charges will not show up on the Employee Charge Report until they are posted. To post sales go to Restaurant System > End Of Day Processing > Post Table Sales.
To track employee charges go to Restaurant System > Manger Functions > Employee Charges. Select the Employee Charge Report. Here you may print all outstanding charges or charges during a certain date range which may coincide with your payroll. You can also choose to run the report for all employees or just a specific employee. This report can be provided to your payroll company or accountant for payroll deduction(s).
Marking Charges as Paid
To properly track employee charges they will need to be marked as paid. To mark employee charges as paid go to Restaurant Sales > Manager Functions > Employee Charges and select Mark Charges as Paid. Here you will see all the outstanding employee charges. You can select individual orders by simply placing a “Y” in the Pay Now column or you may use the Select All option to mark all invoices as paid. In addition you can filter the orders by employee number or date range. To mark all invoices for a pay period as paid, enter the start date and end date of the pay period and click Apply and then Select All. Once you have selected the orders to mark as paid, click Mark Selected Charges as Paid. You will then be asked if you would like to print a report showing the orders that were marked as paid.
At Business Software Solutions we are continually seeking feedback from our customers for ways to improve our software. As a result of customer feedback we are introducing scheduled orders to the software. Now orders may be placed in advance and assigned a date and time. You may specify how long before the order’s scheduled time it will become active. Once activated, orders will automatically print to the kitchen. Kitchen tickets clearly indicate the order is a scheduled order as well as the time for which the order is scheduled. Servers may easily see when scheduled orders are pending. Please contact Business Software Solution for additional information and update instructions to take advantage of this new feature.
Additional Features for BPA Restaurant Delivery
In addition to scheduled orders, we have made some changes to the Delivery Software. Not only can you see scheduled orders that are pending, we have also made changes to the orders list in order to give you more information about open orders. You can now see the order type. Order types are color coded and information is organized in a clear fashion. This information automatically refreshes when orders are entered from different stations. All this adds up to faster ordering and fewer mistakes.
The Payroll Tax Update for 2013 is now available
Customers who do not process payroll through Business Plus Accounting can disregard this update.
The IRS has released updated payroll tax rates for 2013. The updated tax tables are now available for Business Plus Accounting customers.
How to obtain the Payroll Tax Update for 2013
The tax table update is $75. To receive the updated files, please contact our sales department via e-mail at email@example.com or call 801-336-3303.
Social Security Payroll Tax Rates: The social security tax rate for all employees has now reverted to 6.2%. You can set this rate in Business Plus Accounting from the "change Federal Tax Limits" option in Payroll. You can get more information from our Updating BPA Payroll Tax Information blog post. This change should be implemented immediately.
Here at Business Software Solutions, we understand how important it is that you, as a business owner, keep tabs on your daily sales figures. To assist you and your business partners in this process we have added additional functionality for you to keep track of you sales even when you are away from your business. Now the daily sales report can be automatically e-mailed to you and your business partners every day. The report can be scheduled to send directly from the Misc. Definitions screen. You can also configure the report to include or exclude certain portions of data that may or may not apply to your business. We have also updated the daily sales report. We now allow it to be printed on your receipt printer or a full size document printer as well as giving the option to run the report for multiple days.
If you are interested in using this functionality please call our technical support department at 801-336-3303. We can assist you in updating your software and configuring this new functionality. Please note that to use the e-mail functionality you must have a compatible e-mail provider. Please contact technical support for more information.
One of the great features of our restaurant software has been the built in customer loyalty function. We are excited to announce that this customer loyalty functionality is now available in our Touch POS software. Whether your business is a grocery store, yogurt shop, or a retail location, we have a customer loyalty program that will fit your needs. The software has a purchase discount program, a loyalty credits program, and a punch card program. Customer loyalty cards can be printed and customized for your business.
This software update is available to all BPA customers and is a regular program update included in your license and support fees. For more information on this update or for pricing on loyalty cards please contact us at (801)336-3303.
28. September 2011
A report from the National Archives & Records Administration in Washington, DC contains the following statistics about computer data loss:
A hard drive crashes every 15 sec.
1 in 5 computers suffer a fatal hard drive crash during their lifetime.
25% of lost data is due to the failure of a portable drive.
31% of PC users have lost all of their PC files to events beyond their control.
32% of data loss is caused by human error.
60% of companies that lose their data close down within 6 months of the disaster.
Our Tech Support department will often see users backup their BPA software only to their server computer. However, if this hard drive crashes, we have no way to recover the backup.
Our latest Business Plus Accounting update contains expanded backup functionality. We now allow you to specify multiple backup locations for your Business Plus Accounting software. For example, you can create a backup somewhere on your server computer, on another computer on the network, or on an external hard drive.
The following features have been added to the Business Plus Accounting software packages:
Restaurant Pro, Delivery Pro, and Retail Touch POS Customers
As you may know, within Business Plus Accounting, you can specify different colors of your menu items. However, depending on the color you choose, it may be difficult to read the text on the button. With our latest update, we now automatically change the text color on the button to black or white, depending on the button color you choose.
A new update is available for Restaurant and Pizza/Delivery customers. You now have the ability to add suggested gratuity on the customer receipt.
Enabling this feature will allow you to print three different gratuity suggestions on your customer receipt.
You will need to update your BPA software to enable this feature. Give our technical support a call at 801-336-3303 to help you perform this update.
Once the update has been performed, to enable the Suggested Gratuity feature, perform the following steps:
- Go to Restaurant System—>Manager Functions—>Misc Defintions—>Gratuity
- Place a checkmark next to Print suggested gratuity on receipt
- Enter the three suggested gratuities that you would like to print on the receipt
- Press Save and Exit