27. January 2012 11:49
In this economy starting a restaurant can be a pretty tall mountain to climb. Here is a great success story from The Gyro Company in Allentown, Pennsylvania. Check out this article to see how their great ideas came together and put them in a position for success.
The Gyro Co. Founder Talks Start-Up's Success
25. January 2012 10:53
Recently McDonalds started a Twitter campaign that backfired. McDonalds started a campaign with the hashtag #McDStories designed as promotional campaign. Twitter users quickly picked up on this and turned it into an opportunity to bash the restaurant’s food and service. Check out the full story here.
Op-Ed: McDonald's Twitter campaign backfires as users turn the tables
24. January 2012 16:39
The BPA software is very flexible when it comes to setting up coupons. The system comes with a predefined coupon product. By simply adding a menu button using this product, you can discount the order by whatever dollar amount you prefer. You can also create your own predefined coupons that deduct a specific amount. If you have a coupon for $10 you can simply set up a new product with the price as -$10. But what if you are using Groupons, City Deals, or Restaurant.com coupons and you want to track them separately? These simple steps will guide you through the process:
20. January 2012 16:19
The end of the year is always a busy time for restaurant owners. Ensuring all your tax and sales data is in order can be a daunting task. In this guide, we’ll discuss reports that are available to help you to close out your accounting year.
Before we start pulling reports, you will want to make sure the system is using all the data for the entire year. BPA is designed to archive sales information after a certain period; this allows the software to run smoothly. Occasionally, if these settings are changed, they will cause inaccurate reports for the entire year. To verify your archive settings go to Restaurant System>Manager Functions>Misc. Definitions. Select the Business System option on the left. In the right, you will see several headings; scan down until you see Data archival.
Here you will see a section with your data archive settings. Depending on which reports you need to access will determine which archive settings you may need to change. The business system reports and monthly and yearly sales reports are controlled by the top option – Archive Sales Order Records After ‘XXXX’ days. Most of the restaurant reports will be controlled by the Archive POS Sales Records After ‘XXXX’ days option.
13. January 2012 10:07
Experts are predicting several new restaurant trends in 2012. Consumers are going to have new expectations from restaurants this new year, including healthier menu options and online ordering. Check out this great article to see how your restaurant measures up to meeting consumers demands.
Top 7 Quick Serve Trends for 2012
11. January 2012 13:27
In this day and age it can be difficult to hire staff that is completely trustworthy. We receive calls from restaurant owners all the time that have just realized that they have had employees stealing from them for a year or more and they did not realize it until it was too late. Even if you believe you have staff that you can fully trust, your restaurant may be presenting a huge temptation for dishonesty. The restaurant industry provides a huge opportunity for employees to handle and pocket cash and manipulate orders. Typically if there is a way to be dishonest, an employee will figure it out. So how can you safeguard yourself from being taken advantage of? Here are a few simple steps.
1) Use Security Options In Your POS System
Most, if not all, POS systems come with security features built in. If you are not using them, start now. Everyday functions in your POS system present a way to steal. Functions such as reprinting a receipt, removing items or orders, splitting tickets, and comping and discounting can all be used by an employee to pocket cash. Although it may be an inconvenience to your manager to have to approve these functions, it could save you a large amount of money in the end.
2) Review Security Reports Regularly
Your POS system should be able to report any time an order is removed, comped, or discounted. Check these reports often to make sure this in not happening regularly. Also check to make sure there is not a pattern to these reports and that you don’t see the majority of the activity coming from one employee.
3) Use Swipe Cards Instead of Passwords
POS systems typically have an option to allow an employee to use a secure function either by using a manually entered manager password or a manager swipe card. Using manual passwords works fine but sooner or later someone is going to watch you close enough to find out your password. Using manager swipe cards solves this issue. You must be there with your card to approve the particular function they are trying to access.
Swipe cards should not only be used for managers but for employees logging in as well. By allowing your servers to manually log into the system you allow the opportunity for employees to clock each other in and out and put orders in under another person’s ID. This can be a huge security hole. Set up employee login cards for each of your employees. This way you can make sure that they alone are responsible for their own orders.
If you are a BPA customer and would like to know more about using these features please call our technical support at (801) 336-3303. If your POS system does not support these functions and you are interested in a system that allows you to secure your business please visit www.businessoftware.com or call us at (801) 336-3303.
4. January 2012 11:58
If your restaurant has not yet jumped into the game of using social media, 2012 is a great time to start. Many national chains used 2011 to test strategies of using social media to connect with customers. In this article some of those owners share their experience and what they plan to do differently. Check it out.
Restaurants' social-media strategies in 2012
3. January 2012 12:20
This time of the year our tech support gets a large amount of calls relating to not being able to post Payroll or Accounts Payable. The BPA software allows you to post information up to 1 year ahead of the current accounting year the software is set to. If you have not been using the general ledger in the BPA software many times this accounting period will remain unchanged. When you try to post you will see the following message.
This error is easily corrected by following these simple steps.
1) Go to Business System>General Ledger.
2) Select Change G/L Accounting Period.
3) Move the accounting period forward one month at a time until you get to the current year. In other words if it is set to 12/2010 you need to put in 1/2011 and hit enter. Enter “Y” to continue and hit enter again. Repeat these steps until you get to 1/2012.
It is important to remember that once you move your accounting period forward to the current year that you can no longer post to past years. If you are using Accounts Payable and still have payments that need to be posted to last year be sure to do so before you move all the way into 2012.
Moving the accounting period forward also affects one report that many of our customers use – the Product Activity Report. This report shows product quantities sold for each month throughout the year. When the accounting period is moved forward it updates this report to show quantities for the current year.
27. December 2011 11:21
With the down economy many restaurant owners are making changes to keep business up. La Pinata, a long time Business Software Solutions customer, is taking advantage of the trend towards fast casual. Read this article on things they are doing to keep prices low and business hopping.
La Pinata» New menu, attitude » Times Record News
23. December 2011 12:18
The number one thing that our technicians are asked once our customers have their system programmed is “How do I close out my POS System at the end of the day.” This guide will walk you through the process of running your end of day reports and closing out your BPA restaurant system. Below is a list of functions that you will want to make sure you run every day. This guide also contains optional steps for gathering additional information from the system.