Prima Restaurant Equipment posted a great article on what you should not do on your website.  Be sure to check out this article and make sure none of these items are on your website. 

Click the following link to view their article:

Top 10 Ways To Ruin Your Restaurant Website

Labor costs will most likely be your second largest expense, after food costs.  Thus, is it vital to keep labor costs under control.

Labor and Payroll Basics

Labor Expenses

Labor Expenses are ALL costs associated with your restaurant's employees and managers.  Payroll, taxes, employee benefits, employee meals, and holiday pay are just some of the items that make up labor costs.

Labor expenses can be further broken down into Controllable and Non-Controllable Expenses.  Payroll, for example, would be a Controllable Labor Expense, because managers can directly affect how much payroll costs are by hiring and firing employees, cutting and expanding payroll hours, etc.  Non-Controllable Expenses would include items such as State and Federal Taxes, Insurance Premiums, and Retirement Plans. 

Also, Payroll Costs can be broken down into Fixed Payroll and Variable Payroll Costs.  Fixed Payroll Costs are typically associated with salaried employees, such as restaurant managers and executives.  Variable Payroll Costs are typically associated with hourly employees.

More...

Guadalajara Grill, a Mexican Food restaurant and a long time customer with us, has been rated as one of the Top 10 Tucson restaurants on Urbanspoon.com.  They are an outstanding restaurant that has been in business since 2002.  They have been using Business Plus Accounting Restaurant Professional since 2003, and they are one of our most loyal customers.  If you are ever in the Tucson area, definitely stop by Guadalajara Grill for some great Mexican food. 

Also, we love to share great news about our customers.  If you have any news that you would like us to share, please let us know in the comments.

                                                                               ^{from Jon Gosier}

Looking to get started with Email Marketing?  www.1stwebdesigner.com has a complete guide for email marketing.  This guide will walk you through how how to get new email subscribers, and tools you can use to manage email lists.

The Complete Guide to E-mail Marketing

In 2010, we sent emails to all of our customers (using the email address we have on file) explaining that your POS system will need to be updated to be in compliance with PCI standards. The Payment Card Industry Data Security Standard (PCI DSS) was created to ensure that information on their credit card accounts will be protected from fraud.

If you have not received this PCI update from Business Software Solutions, please give us a call as soon as possible to schedule an update.

Note:  Though you may have received PCI updates from your credit card merchant, if you have not received the update for your Business Plus Accounting software, you are not in compliance with PCI Standards.

An update is available for Restaurant Pro and Delivery Pro customers.  We have made changes to the layout of the Daily Sales and Tips Report/Server Sales and Tips Report.  This article will walk you through the new layout of the Daily Sales and Tips Report for Restaurant POS customers,  and the Server Sales and Tips Report for Restaurant Delivery POS customers.

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Have a tech support question on how to use your POS System?  Become a fan on our Facebook page and then feel free to ask questions on our wall. 

Please allow up to 24 hours for a response (Monday – Friday).

Business Software Solutions Facebook Page

Inc. Magazine wrote an article on how much it cost Consignment Store owner Sharon Munroe to open her shop in Austin, TX.  

Her costs to open Little Green Beans included rent, building improvements, operating expenses, IT and computer technology, marketing, and PR.

Check out the full article from Inc. Magazine

A new update is available for Restaurant and Pizza/Delivery customers.  You now have the ability to add suggested gratuity on the customer receipt.

Enabling this feature will allow you to print three different gratuity suggestions on your customer receipt.

You will need to update your BPA software to enable this feature.  Give our technical support a call at 801-336-3303 to help you perform this update. 

Once the update has been performed, to enable the Suggested Gratuity feature, perform the following steps:

1. Go to Restaurant System—>Manager Functions—>Misc Defintions—>Gratuity
2. Place a checkmark next to Print suggested gratuity on receipt
3. Enter the three suggested gratuities that you would like to print on the receipt
4. Press Save and Exit

Small Business Trends (http://smallbiztrends.com) wrote an excellent article posting some top online resources business owners can use to grow their business.  The article includes links to help you find new employees, improving your sales process, and using social media for your business.

Great Small Business Resources Online

^{via SmallBizTrends.com}